FAQ

Most of our geldings are started on a ranch. They get many miles with wet saddle blankets and have a very solid foundation before they even come to us. We get the horses with the dispositions that we’re looking for that will make great family or beginner horses. Once they arrive here, we work them through a thorough desensitizing program which includes: tarps, flags, atv’s, on the road in traffic, water, loading & unloading, arena, and round pen work, bareback, clippers, cross ties, and much more. We try and cover anything the horse might see in a busy family and barn setting. Some of these horses come in and breeze right through and test out immediately on the things we expect our horses to do, and some require different levels of additional training. Of course, if there are specific things you plan on doing with the horse, we will be happy to work on those while it’s waiting to ship. If there are specific things you would like to see additional, specific video that we haven’t already shown, just let us know and we’ll do our best to accommodate you.

Each horse is unique and has different needs. Some horses arrive completely trained for what they are going to do, and others come in needing quite a bit of work. Some horses could be here for as little as a week, while others could be here for over a year. On average, most horses are here for 2-3 months. Each horse is evaluated when it arrives and given the amount of time necessary for us to feel comfortable putting our own kids on them and being able to guarantee them.

Once you’ve decided on a horse or pony, we have a Sale Agreement that we will email to you to sign and return. We prefer and most of our customers send a bank wire for payment. It’s just as easy and secure as a check, but it speeds the process along and allows us to get shipping scheduled faster rather than waiting on an out-of-state check to clear. Once we’ve received the payment, we will email you a sales receipt.

Yes! Unfortunately due to our busy schedule with all of the horses as well as a lot of people that want to come “try” a few horses, we no longer schedule appointments without a 10% non-refundable deposit on the horse we’re asked to hold. Of course it can always be transferred to a different horse if you come and fall in love with someone else! It is also refundable in the unlikely event the horse you chose does not vet.

Safety is our main goal. We try and help people minimize their risks in what is normally considered a dangerous activity. While our horses are among the safest out there from the standpoint of ground manners, being desensitized to certain stimuli, and disposition, they still are large animals with a mind of their own. Horse ownership involves a lot of responsibility on the part of the owner. For example, not knowing how to properly lead a horse could result in getting a foot stepped on, or cantering without developing good balance first could result in a fall, standing behind a horse is never a good idea and you could get kicked if a horse is kicking at another horse or startled. Any horse is capable of hurting someone, by owning and riding horses, you should know that you are assuming some risks. We are not guaranteeing that you won’t get hurt on one of our horses. Even a solid dependable horse can buck on rare occasions, any horse can bite, and any horse can kick in certain circumstances. These are all things that can come from their natural, instinctual desire for self-preservation. You MUST do your part to educate yourself and be a responsible horse owner and rider too.

Our horses are generally not the least expensive horses you can find, but they’re definitely one of the best values! We pay more for our horses and they are proven before they even make it to our program. We are one of the only places in the country where you can buy a horse that comes with a meaningful guarantee. Although some auction horses will come with a guarantee of being sound, there are a lot of interpretations of the word “sound”. Most auctions define sound as: not limping, sight in both eyes, and no cribbing. Many horses are drugged at the auctions to quiet them, many may have other issues that we would consider an unsoundness or vice like cribbing, weaving, biting, refusing to load, etc that others would not consider an unsoundness. Also it’s really easy to make a horse appear more trained than it actually is in a small sale ring. Not that a good horse can’t be found at a sale barn, but even someone with the best eye and a lot of experience can be fooled. Most of our customers just aren’t willing to the take the chance for themselves and their families safety on an auction horse. We have several horses every year that for various reasons we don’t feel will ever be suitable for our customers, and we actually just give them away to people. Our guarantee covers anything, if you happen to get a horse that doesn’t get along with your horses, or even if you just don’t like the color, we are happy to exchange it, we just don’t give refunds. We welcome vet exams, blood tests, and invite anyone to come in and try a horse with a deposit. Also keep in mind that our prices include shipping to anywhere in the continental US. Additionally, our horses also are shipped with a new leather halter and a lead rope.

A general rule of thumb, we ask for two weeks. Many times we can get the horse to you in a week depending on where you live, but we’ve found that it’s much better not to raise expectations and have someone disappointed. States that are to the east and west of us are on higher traffic route for the transports and almost always fall within the two week window. States directly to the north and south of us like lower Louisiana, Minnesota, the Dakota’s, could take up to three weeks. We contract with professional transports, most of the companies we have worked with many times in the past. Prior to shipping we have a normal process to get your horse ready to ship. We have to obtain a health certificate from our vet, which can take a few days, before the horse can leave. During this time we prepare your horse for shipping with Probios and electrolytes, it’s also moved to a private paddock or stall, and will be groomed before leaving. We take pictures of all of the horses before they leave and once they are on the truck you will be notified and provided with the drivers contact information.

We try and do our very best at matching the horse and rider on the front end, but there are those rare instances where for whatever reason things don’t work out. One of the most common reasons for a horse not working out is other horses. Adding a horse with other horses, mares or geldings, can sometimes change the dynamics and personalities of the horses. Many times we can help you work through those issues, but sometimes it necessitates making a change. In the event that you do have to make a change within the first 30 days, we will work with you and can help find transports at the best prices for you.